Last updated: April 27, 2026 | Company: AnnaRAddy Pvt Ltd | Website: AnnaFurniture.shop
1. Payment Structure
AnnaFurniture follows a milestone-based payment structure to ensure transparency and mutual trust:
- Advance Payment (40%): Due upon design approval and order confirmation
- Mid-Production Payment (40%): Due when manufacturing reaches 50% completion (photo proof provided)
- Final Payment (20%): Due upon delivery and installation at your premises
2. Accepted Payment Methods
- UPI: Google Pay, PhonePe, Paytm, or any UPI app
- Bank Transfer: NEFT/RTGS/IMPS to our company bank account
- Cheque: Payable to "AnnaRAddy Pvt Ltd" (allow 3 working days for clearance)
- Cash: Accepted at our office with proper receipt
- EMI: Available through select partner NBFCs for orders above ₹3,00,000
3. Invoice and GST
- All prices include GST (Goods and Services Tax) at applicable rates
- GST invoice provided for every payment received
- GST rate: 18% on furniture manufacturing services (as per current rates)
- Input tax credit available for commercial/business orders
4. Payment Timeline
- Advance payment must be made within 7 days of quotation approval
- Mid-production payment must be made within 3 days of notification
- Final payment must be made on the day of installation (before team departure)
- Delayed payments may result in project timeline extension
5. Quotation Validity
- Quotations are valid for 15 days from the date of issue
- Material price fluctuations after 15 days may require revised quotation
- Approved quotations are binding on both parties
6. Additional Charges
The following may incur additional charges beyond the quoted price:
- Design revisions beyond 3 rounds (₹2,000 per revision)
- Material upgrades requested after order confirmation
- Delivery to locations outside Bengaluru (transport charges)
- Reinstallation due to client-side renovation after initial installation
- Expedited manufacturing (rush charges for delivery under 20 days)
7. Payment Security
- All bank details are verified and belong to AnnaRAddy Pvt Ltd
- We never request payment to personal accounts
- Official receipt/acknowledgment issued for every payment
- Digital payment confirmations sent via email/WhatsApp
8. Refund of Payments
Refunds, if applicable as per our Cancellation & Refund Policy, are processed:
- Within 7-10 working days of refund approval
- To the original payment source (bank account for NEFT, UPI ID for UPI)
- Cash payments refunded via bank transfer
9. Payment Disputes
If you have concerns about any payment or charge:
- Contact us immediately at order@AnnaFurniture.shop
- Provide transaction reference number and details
- We will investigate and respond within 48 hours
- Disputed amounts will not affect ongoing work until resolved
10. Contact
For payment-related queries, contact us at order@AnnaFurniture.shop or call +91 74101 23659.